Aftermarket
- How do I contact customer service to resolve a product issue?
- How long is the product warranty?
- Can I submit an after-sales service request online?
- What should I do if my product develops a problem outside of the warranty period?
- I purchased a product that is missing/damaged, how do I request a replacement?
Product Purchase
- Should I buy gas or electric kitchen equipment?
- Will the kitchen equipment I purchase fit in my kitchen space?
- Can I buy and get repair services from you?
- How do I know which kitchen equipment product is best for me?
- Where can I view your product information and purchase your products?
Product safety
- How to use gas stove products safely?
- When do I need to contact a repair service?
- What should I look for when using an electric stovetop?
- What should I do if I encounter an uncontrolled source of ignition during use?
Product use
- How to properly install and connect gas and electrical kitchen equipment products?
- How do I maintain and clean my kitchen equipment products?
- Electrical or gas kitchen equipment is not working properly, why is this?
- When I use the product, I find that the grill plate is deformed, what's going on?
- How often should you have your kitchen equipment serviced?